About Us

Nance, “ thank you for being such a positive person, thank you for always believing in me and for always keeping me grounded. You are an amazing professional with a very kind heart. Thank you so much for helping me during a very rough time in my life and for helping me find my Dream Job.”

“Jane, It was great to have follow up material/tools provided after many of the sessions to assist with learning between sessions. I enjoyed the flexibility in regards to what the focus of each session needs to be. There were some key principles/approaches that were shared that really resounded with me.”

We recently wrapped up some customer service training with Laurie Flasko. And I can’t possibly say enough good things. Laurie you developed a customized training program. It engaged everyone. It was interactive and we had some great laughs throughout. Thank you so much for everything you did for us I can’t wait to work with you again.

She is a fantastic facilitator with great energy and really has a passion for the work she does. She is engaging and very genuine in her approach (you can tell that she “walks the talk”). Like no other, she customizes programs to suit the specific needs of the client group. I have worked with many, many facilitators in my career and I have not seen anyone conduct a more extensive needs analysis or customize the program right down to the smallest detail like Laurie has! In the end, she delivered a very interactive workshop that received very positive feedback. I would recommend Laurie, and in fact I have recommended her to many colleagues, in a heartbeat!

“Nance is an accomplished executive coach. Working with her, you will feel valued and like you have a supportive friend at your side at all times. She helped me strive to develop self-awareness which allowed me to communicate better with my staff. She challenged my own paradigms and helped me to think with new focus that helped me create more success in my business. I feel very lucky she has been my coach and confidant.”

The Town of Fort Erie was re-energized by Laurie’s “Our Focus … Our Customer” training. As a result of her mystery shopping and staff survey, we found we did transactional business really well but it was the “human” side we needed help with, and she brought out the best in all of us. Beginning with the design of the program with the senior leadership team right through to the interactive learning with our entire organization, Laurie’s customized training left us all wanting more.

Nance, “Thank you from the bottom of my heart for the support and guidance you have given me. I am truly grateful.”

“Ranked as Ontario’s fastest growing large municipality, our people are critical to stable financial management and the ongoing growth…..With Claudia’s expertise, advanced approaches were applied to a wide range of real-life scenarios by gently challenging routines, clarifying communication and emphasizing physiological responses. By utilizing these new tools, the approaches will improve efficiency, build trust and empower my teams for improved performance and outcomes. Thank you Claudia for sharing your impressive body of knowledge and skills.”

“Over the past few months I engaged Julian Humphreys as an executive coach, as I am transitioning in my professional life from a professional service provider to a chief executive managerial role in the firm. During the 3 months of coaching we explored both my positive and negative personality traits so that I can better reconcile them and get to a more optimal place in both my professional and personal life. At the conclusion of the 3 months I feel I am better equipped to recognize my ‘saboteurs’ and the role they play in thwarting my desire to embrace new challenges and find purpose after many years of successful professional practice.”

“A quick note to say thank you so much for yesterday’s training session. The feedback form says it all – it was very well received by all staff….”

“I would recommend Brian to anyone looking to take themselves and their talents to the next level. In a very personable way, Brian helps you ask the right questions so that you start to see opportunities for yourself and the team you lead.”

“Nance is a rare gem of a coach. Her business and leadership experience makes her very valuable to any leader she is coaching. In the time we have worked together, I have come to deeply respect Nance’s wisdom and calm presence. She brings a level of professionalism to every conversation that draws out the best in those around her. I am confident that anyone lucky enough to work with Nance will be changed for the better, and will always remember her bright mind and kind heart.”

“I have had the pleasure of being coached by Stephen for 10 weeks as part of a new initiative launched by the Halton HRPA Chapter. During this time, it was evident that Stephen was passionate about working with others. He has a natural ability to build up someone’s confidence and bring out the best in them. Stephen was professional in his coaching approach and would continue to motivate and encourage me to step outside of my comfort zone and seek out additional resources build myself up as an HR professional. At the end of the 10 week coaching session, I was able to secure employment and it was due to the time and attentiveness that Stephen provided to me. It was such an enjoyable experience to work with Stephen I would highly recommend him without reservation.”

“I highly recommend Brian to anyone interested in improving their performance as he is a great coach and also a great listener. Brian provided me with excellent tools and resources to guide my entrepreneurial transition and business growth.”

“As a result of my working with Wendy, I now believe in myself, ask the right questions at the right time and have helped my team embrace change. I would recommend Wendy to any leader looking to take their leadership to the next level.”

“Julian has been coaching me for the last few months. He has given me a greater level of awareness and the structure and support he provides have helped me to clarify my vision as CEO. This gives me the confidence to move forward during a time of complete and very positive change.”