Source: www.hcamag.com
There are several approaches people should take to try to reach a constructive conversation
Dealing with, navigating and resolving conflict in the workplace and in life is such a critical topic and important skill set. If everybody were fantastic at resolving conflict, the world would be a better and easier place.
But they’re not, so here are several do’s and don’ts to help you level up your ability to move through and resolve conflict in a more productive and effective way
Don’t attempt to resolve conflict when you’re emotionally triggered: That means when you’re turned up to 10, or in the heat of the moment when you’re triggered and upset, it’s not the time to try to resolve conflict and have a calm conversation.
It’s so much easier to resolve conflict when people can be calm and neutral and “in cold blood,” which just means not at a time when their emotions are out of control.
Do set up a time when you can sit down and have a conversation: There’s nothing wrong with taking a breather or asking for some time to cool off before continuing the conversation if you need it. Asking for permission from the other person to enter into the conversation, instead of springing it on them unexpectedly, is also a good idea to create a better space to talk.