A third (32 per cent) of Canadian employees say cost/affordability is the top barrier to getting mental-health support, according to the latest mental-health index by Telus Health.

The survey, which polled 3,000 respondents, found lack of available care/long wait times (16 per cent) and not knowing where to get care or what type of care is best for them (12 per cent each) were also top reasons for not accessing mental-health support.

After the index’s mental-health score of Canadian workers reached its peak in July (65.2), it declined more than half a point in August 2023 to 64.6. Indeed, the mental-health scores of respondents who reported cost/affordability as a barrier to getting mental-health support was more than 23 points lower than those who reported no barriers or no need for support.


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