Source: www.hcamag.com How can leaders develop qualities like compassion and confidence? Soft skills can distinguish between a good and great leader. This applies to both HR and business leaders. Any individual can hold a title and have a team of staffers, but you’ll only be as effective as your ability to communicate, be compassionate or manage uncertainty. Soft skills are defined by Oxford as personal attributes that enable an individual to interact effectively and harmoniously with others. Hence, it’s arguably tougher to develop than ‘hard’ or technical skills, which can be easily learned through methods like repetitive practice sessions. Being a ‘personal’ attribute, sometimes it may feel like you either have the quality or you don’t. HRD finds out if individuals can find effective ways to practice critical soft skills and improve their leadership capabilities. Skill 1: Ability to navigate uncertainty with confidence First essential soft skill is the ability to manage uncertainty. Today’s working world is ripe with uncertainty – whether it’s caused by things like the accelerated digitalization of workplaces, changing consumer demands, or even pandemics. In any case, leaders typically have the same amount of information as employees but are looked upon to navigate uncertainty. In a…